Remote, USA

About SERHANT.

SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else. 

Responsibilities:

• Work with the Brokers, and regional management in the onboarding of new agents by processing all required documentation by the state Department of Business and Professional Regulation, (license activations, renewals, and off boardings.)
• Responsible for maintaining accurate/compliant information of the ongoing agent roster
• Update and maintain the policy manuals, labor documents, and other documents for each agent.
• Issue offers and other compliance documents as requested by the various empowered parties.
• Organize and manage billing payments, compliance needs, and membership status for all Multiple Listing Services and boards the brokerage is member to.
• Attend to all compliance related matters pertaining to listings as they are conveyed across all necessary systems.
• Report on various key metrics and data points to the executive team.
• *The company reserves the right to add or change duties at any time.

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Qualifications:

• Degree in Business, Operations Management or related field preferred
• Minimum 1 year work experience
• Proficient in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Proficient in project management software (ClickUp, or similar)
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Familiarity with real estate business and financial principles

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Skills:

• Responsible, organized, and diligent, with sense of urgency and attention to detail
• A dynamic, positive personality that is self-motivated and has excellent communication skills
• Attention to Detail
• Management of personnel resources
• Excellent communication skills
• Outstanding organizational skills

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Hiring Statement

SERHANT. is committed to providing a workplace free from discrimination or harassment. We expect every member of the SERHANT. community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and staff. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.