About SERHANT.
SERHANT. is the most followed real estate brand in the world, calibrated for the marketplace of tomorrow, delivering proven results for buyers, sellers, and developers. SERHANT. revolutionizes the traditional brokerage model by innovating through media and content creation and is powered by a full-service in-house film studio as well as an amplification platform that puts our properties in front of more people than anyone else.
About the Role
We are seeking a highly motivated, organized, and experienced professional to serve as the Agent & Office Support Admin for our New Jersey Agents. This role is a hybrid of agent support, office administration, and operational oversight, ensuring a seamless agent experience and efficient office workflow. The ideal candidate will have a strong understanding of real estate operations, excellent communication skills, and the ability to manage multiple responsibilities effectively.
Responsibilities:
- Administrative Support
- Organize meetings, appointments, and calendars for the manager.
- Act as a liaison between the manager, agents, and vendors by handling phone calls, emails, and correspondence.
- Draft, proofread, and organize contracts, proposals, and other business documents.
- Agent Support & Engagement
- Act as the on-site point person for agent inquiries, providing daily workflow assistance and operational support.
- Support agents with transaction management, compliance, and CRM system usage.
- Lead new agent onboarding and conduct training on internal systems, tools, and best practices.
- Conduct research on market trends, competitor activity, and real estate opportunities to support agent marketing efforts.
- Office Administration & Operations
- Maintain office efficiency, including supplies management, office maintenance coordination, and vendor communications.
- Ensure proper documentation and compliance with real estate regulations, contracts, and company policies.
- Assist in the creation and maintenance of property listings across various platforms.
- Coordinate with attorneys, title companies, and insurance providers to facilitate smooth transactions.
- Financial Support
- Manage billing processes, including invoicing MLSs and overseeing collection of deposits or commissions.
- Assist with budgeting and tracking expenses to ensure adherence to financial guidelines.
- Prepare and manage expense reports for review by the manager.
- *The company reserves the right to add or change duties at any time.
About You
- Must hold a valid real estate license in New Jersey.
- Proven experience in a real estate administrative or office management role.
- Familiarity with real estate workflows, transaction processes, and compliance requirements.
- Proficiency in CRM systems, MLS tools, and other real estate technologies.
Skills
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- Ability to maintain confidentiality and professionalism
